________________ Frequenty asked questions ______________________

Question. You may ask why do we charge less than a High Street Jeweller ?

Answer, We are a trade workshop. We have no show room or shop front to fund and maintain. We do not require counter staff therefore our charges can reflect these lower overheads.

Question. Does a cheap price mean a poor quality job.

Answer. No, we work to the highest standards in our profession and only use genuine replacement materials. Your job will be cheaper because you are dealing directly with the watch repairer.

Question. Is my watch safe to send in the post to your workshop and would you honour your guarantee.

Answer. Yes, but we would say that won't we ! If you would prefer to deal with a shop where you can also buy other products and see a real person then that is what you should do.

Question: Do you sell watches or bracelets or straps.
Answer : NO! Our trade is watch repairs and as we cannot not hold a full range of new watches to give customers a good choice.

Question: What is a good value for money watch?
Answer: We would recommend watch brands that are easy for us to obtain repair parts for so as to prelong it's useful life but our recommendation for a value would be:
For everday use buy a cheap watch in a strong case and throw it away when it stops.
For an investment or a present buy a watch brand that you see for resale in prestige second hand shops and top auction houses and web sites.

Question: Do I need to phone before sending my watch.
Answer: Only phone if you cannot find the answer to you question on my site but if you want to check we are still here you are welcome to phone 01797 260207 for confirmation.

Please note we do not sell watches and we do not recommend any particular brand of watch above another. If you would like to ring me 01797 260207 or email chealwatch@btinternet.com   I would be please to advise you on the suitability of a watch and my experience with repairing and obtaining parts