Chris
Heal FBHI watchmaker
chealwatch Ltd
Watch Repairs 01797 260693
Oaklands
Peasmarsh Road
Beckley Rye Sussex
TN31 6TJ UK
email:
chealwatch@btinternet.com
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Chris
Heal FBHI watchmaker |
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Sending watches for repair to Chealwatch.Ltd
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C.C.HEAL
F.B.H.I. watch repairer Oaklands Peasmarsh Road Beckley Rye Sussex TN31 6TJ UK telephone : 01797 260693 outside UK your code + 44 1797 260693 chealwatch@btinternet.com |
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 | Sending your watch from within the UK |
| Royal mail postal rates |
| Sending your watch from outside the UK |
| A sending form ( useful to us to obtain details of repair required and return address details) |
| Countries we are able to send watch repair back to |
Please read the
following before sending your watch to us from the UK
and see below for Special instructions for mailing from outside the
UK
Then
Click here to fill out and print a watch sending
form
We receive and dispatch the majority of our watch repairs by post and have done so for the past 15 years. Turn round of repairs is approximately 2 weeks unless parts have to be obtained from outside sources such as bracelets, dials , special seals or glass. We keep a considerable stock of materials including a bank of popular replacement movements for the majority of current watch models.
This is a safe and reliable method of trading if the following guidelines followed.
| Ensure all parcels of watches are safely packed in a strong package and bubble wrapped to protecting the watch. The best method is to wrap the watch in bubble wrap and selotape to stop it becoming loose and then put in a jiffy or padded bag. |
| Do not send your original presentation box or any packing you wish returned , it will only cost more in postage. |
| Send the complete watch and strap or bracelet but nothing else , we do not want movements only for repair |
| Posting : We recommend you send your watch by UK Post Office special delivery with in the UK and see below for outside the UK, the following rates apply in the UK. Royal Mail Special delivery will insure your watch up to £2,500 ,if you are unsure of the value of your watch go for the higher rate it only costs a little more. |
| For all postal information go to Royal Mail web site and click on Postal Prices and then Special Delivery Next Day |
| Enclose a copy of any correspondence and emails or the sending form. |
| Enclose precise instructions to us for the repair of your watch ( please do not say - 'as per telephone' as we cannot remember all the telephone enquiries we receive.) |
| Enclose your return address ( we receive at least one watch a week with not sender address) |
| Address the parcel to :- |
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chealwatch Ltd |
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Peasmarsh Road |
| When we receive your watch the description is entered onto our database along with your name and address but not any personal details or credit card numbers. We will post or email you a receipt of the watch and later an estimate for repair. |
| Estimates are free but we may charge our postage cost for returning un repaired watches. |
| Estimate for repair will include return postage and UK VAT |
| Payment for proceeded repair can be made by UK cheque ( made to chealwatch Ltd ) or phone me with your credit card number |
| Repairs will only be dispatched upon receipt of payment. |
| any questions email chealwatch@btinternet.com |
Sending your watch from outside the UK
First Rule of sending watch to us
for repair. Make sure the watch is insured during transit to us but do
not put the value of the watch on any customs form or we will be charge import duty. Mark
your customer declaration as
"Watch for repair has no value"
but ensure you have confirmed compensation for loss or damage with your carrier or
Post Office
| Many countries can provide a reliable and insured postal service check this option first. otherwise we recommend you send your watch by Fedex or a local international courier service if they can provide insurance cover. Please not carriers other than Fedex may not be able to handle to customs regulations for tempory imports into the UK. |
| Address the parcel to :- |
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chealwatch Ltd |
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Peasmarsh Road |
| When we receive your watch the description is entered onto our database along with your name and address but not any personal details or credit card numbers. We will email you a receipt of the watch followed by an estimate for repair. |
| Estimates are free but we may charge our postage cost for returning un repaired watches. |
| Payment for proceeded repair can be made by credit card. or other agreed methods . Details of payment will be sent with the confirmation of charges. |
| Repairs will only be dispatched upon receipt of payment. |
| Carriage charges to countries outside UK are not included in the quoted price and we will advise charge at the time of estimate but the carriage costs for outside the UK will be in the region of 10.00 UK pounds |
We are able to send watches back after repair to the
following countries by international signed for mail from Royal Mail UK
You watch will be insured against loss up to the following values.
250 UK pounds countries marked in Green
500 UK pounds countries marked in Red
If your watch is worth more than the above values for your country then we will send the watch by FedEx at an additional charge of £40.00
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